Privacy Policy

Our Privacy Policy

1. Introduction

Micro Tech London operates the Triplur WebView mobile application (the “App”) which provides access to our website triplur.co.uk, a UK-based local travels and tour company specializing in travel services within the United Kingdom as well as Umrah bookings and packages.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

Our WebView App displays content from our website triplur.co.uk. The App itself does not directly collect personal data, but we may collect and process the following types of information through the website content displayed in the WebView:

2.1 Information You Provide:

• Personal details when making bookings (name, email, phone number, address)
• Payment information for travel services or Umrah packages
• Travel preferences and special requirements
• Passport details when required for travel arrangements

2.2 Automatically Collected Information:

• Device information (model, operating system)
• IP address and approximate location
• Usage data (pages visited, time spent)
• Cookies and similar tracking technologies (as used by our website)

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our travel and tour services
• Processing bookings for UK travel and Umrah packages
• Communicating with you about your bookings
• Improving our services and user experience
• Complying with legal obligations related to travel services

4. Data Sharing and Disclosure

We may share your information with:

• Travel service providers in the UK and Saudi Arabia (for Umrah packages)
• Payment processors for transaction completion
• Government authorities when required for travel documentation
• Legal authorities when required by law
• We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information. However, please note that no method of electronic transmission or storage is 100% secure.

6. International Data Transfers

For Umrah bookings, your information may be transferred to and processed in Saudi Arabia, where data protection laws may differ from those in the UK.

7. Your Data Protection Rights

Under UK GDPR, you have rights including:

Access to your personal data

Correction of inaccurate data

Deletion of your data

Restriction of processing

Data portability

Objection to processing

To exercise these rights, contact us at info@triplur.co.uk.

8. Third-Party Websites

Our App displays our website which may contain links to third-party sites (e.g., payment gateways, visa processing). We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of changes by posting the new policy in the App and on our website.

11. Contact Us

For questions about this Privacy Policy or our data practices:

Email: info@triplur.co.uk

Address: Triplur, Unit C1, Twickenham Trading Estate, Twickenham. TW1 1DQ London, United Kingdom

Website: https://triplur.co.uk